Terms and conditions of use

PAYMENT ALTERNATIVES

KLARNA

Pay instantly with your debit or credit card, later with Klarna invoice or through Klarna instalment solution. You can find the Klarna Policies here.

Klarna invoice is an easy and safe alternative when you shop online. Klarna is one of Europe’s largest banks and offers secure and easy payment solutions. Our claim is therefore transferred to our partner Klarna, which in turn transfers the claim to Nordea Finans Sverige AB (publ).

Invoice payment is offered in cooperation with Klarna. With an invoice you never need to provide your card details and you always pay after you have received your goods. To get the Klarna invoice, you must provide your full social security number. The invoice will be sent to the e-mail address you provide when ordering. If you do not want to provide your entire social security number or if Klarna rejects it at the time of purchase, please refer to one of the other payment options, credit card or the debit/direct payment option. Also Swish is available in Sweden.

Pay securely and smoothly with Visa or MasterCard. When making a card payment, there are no fees. All card management is encrypted (SSL) and no card data is stored with us. If the balance is not available in the account at the time of purchase, the purchase will not be approved.

If you have any questions about exchanges/returns or complaints, please contact Dress like Marie’s customer service at [email protected] If you have chosen to pay by Klarna and have questions about the payment (due dates, account numbers, etc.) please contact Klarnas customer service directly.

Klarnas customer service: Klarnas customer service is available weekdays at 8-18 on number +358 9 425 997 71. You can also contact the chat (choose your country!) which is open weekdays or by e-mail [email protected]. The quickest way to get help is via chat or phone.

PAYTRAIL (only available in Finland)

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. Paytrails Terms and conditions of use.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7

DELIVERY

FINLAND (Posti & Matkahuolto):
The freight in Finland is from 4,90 € and delivery time is approximately 3-7 days.
Free returns and exchanges (including up to 60% sale products)!

SWEDEN (DHL, Budbee & Early Bird):
The freight in Sweden is from 49 SEK and delivery time is approximately 4-7 days.
Free returns and exchanges (including up to 60% sale products)!

ESTONIA (DPD):
The freight in Estonia is from 3,90 € and delivery time is approximately 2-4 days.
Free returns and exchanges (including up to 60% sale products)!

GERMANY (DHL):
The freight in Germany is from 6,90 € and delivery time is approximately 3-7 days.
Free returns and exchanges (including up to 60% sale products)!

The freight in other countries within EU is from 6,90 – 12,90 €.

You always have 14 days to make any returns necessary!
Once we receive your order, a confirmation order will be sent to your e-mail. Save the confirmation if you need to be in touch with our customer service.

Living outside EU?
We also deliver abroad, please contact us for more information!

WE CARE ABOUT NATURE

At Dress like Marie we are always seeking new ways to reduce our impact.

• We avoid unnecessary packing materials from the factory to the end customer. If it’s not essential we simply won’t use it.
• We often recycle packaging materials and stay clear of single use plastics.
• We have incorporated a long term use into our design process. This means that many of our garments have to be good quality, long lasting and be styled on many occasions throughout the year.
• We provide care instructions that encourage garments to be washed less and used with special wash bags that prevent micro fibers entering water supply.
• Another upside to our designed garments is that we can control the manufacturing and supply chain. We have taken the time to carefully select European factories and parters that share our values about environmental sustainability. We have regularly visited and learned the processes so that we are confident that any chemicals used in making our garments are handled in safest way possible.
• Styling is at the core of everything we strive for. A central goal as a company is to inspire our customers to be creative in using garments for many occasions. We often talk about ‘minimum closet time’ when we are planning and designing collections.
• Our Body shape quiz has contributed to less returns and in turn less transportation. It’s a win win. We reduce our impact on nature, and in turn work with you to achieve an ideal look for all occasions.